Illinois residents swear by the ComEd app as their 24/7 energy lifeline. This intuitive mobile tool lets customers monitor outages in real time, slash bills via data-driven insights, and automate payments—all while tracking restoration crews during storms. Whether you’re a homeowner chasing energy savings or a business owner managing multiple meters, ComEd’s flagship app turns chaotic utility management into a seamless digital experience.
Features of ComEd:
⚡ Live outage maps with crew location tracking
⚡ One-click reporting for outages (no login needed)
💸 AutoPay + Budget Billing to avoid bill shocks
💸 Bill comparison tools to dissect seasonal usage
🌱 Hourly Pricing data for enrolled eco-savers
🌱 Custom alerts for outages, payments, and price drops
Advantages of ComEd:
Storm-ready design: Instant outage updates reduce anxiety during extreme weather
Multi-account toggle: Manage rentals, businesses, and homes in one dashboard
Usage breakdowns: Hourly/daily graphs expose energy-hungry appliances
No-fee flexibility: Pay via Apple Pay, bank transfers, or debit cards
Disadvantages of ComEd:
- Geolocked services: Only supports ComEd’s Illinois service area
- Occasional lag: Outage maps sometimes delay updates during major storms
Behind the Scenes
Developed by Exelon-backed engineers, the app leverages ComEd’s century-long grid expertise and real-time IoT data from 4 million smart meters. Regular UX refinements reflect user feedback, ensuring the tool evolves with Midwest weather patterns and energy trends.
App Store Rivals
Duke Energy App: Robust outage tracking but lacks ComEd’s hourly pricing insights
PG&E App: Strong CA wildfire alerts but no multi-account management
User Love & Numbers
Rated 4.7/5 (68K reviews) on iOS/Android, praised for its "life-saving outage push notifications" and "easy Bill Pay." Small businesses call the multi-meter feature a "game-changer," while parents adore the energy-saving challenges for kids.
Latest Upgrade
v25.2.0 (June 2024) added dark mode for nighttime outage checks and Spanish/Polish language support—critical for Chicago’s diverse communities.
⚡ Why overcomplicate energy management when ComEd’s app hands you the reins?
