ConnectNetwork by GTL bridges gaps between incarcerated individuals and their families with secure communication tools, flexible payment options, and intuitive account management. Designed to simplify sending messages, managing funds, and staying connected, this app tailors services to facility-specific rules while prioritizing accessibility and ease of use.
Features of ConnectNetwork by GTL:
🌟 Multi-Account Deposits – Manage prepaid phone credits, trust funds, or tablet services in one place.
💌 Media Messaging – Attach photos or videos to messages for a personal touch (facility-dependent).
🌟 Walk-In-Retail Cash Payments – Skip credit cards; deposit cash securely at retail partners like Walmart or 7-Eleven.
💌 Credit Gifting – Fund replies by sending message credits to contacts (varies by facility).
🔒 Real-Time Updates—Track deposits, messages, and account activity with instant notifications.
🔒 Cross-Facility Support – Link multiple inmate accounts across different correctional institutions.
Advantages of ConnectNetwork by GTL:
User-friendly interface for quick navigation, even with limited tech experience.
Multiple payment methods (cash, credit, or debit) to accommodate diverse needs.
Instant message delivery ensures timely communication.
Robust encryption protects financial transactions and personal data.
Disadvantages of ConnectNetwork by GTL:
- Media-sharing capabilities depend on facility restrictions.
- Interface can feel cluttered when managing multiple accounts.
- Occasional delays in customer support responses during peak times.
Development Team
Developed by Global TelLink (GTL), a leader in correctional facility technology since 1986, ConnectNetwork leverages decades of expertise in secure communication systems. The company partners with over 2,300 facilities nationwide, prioritizing compliance and user privacy.
Competitive Edge of ConnectNetwork by GTL:
Vs. JPay: Offers cash payment alternatives but lacks JPay’s music/media subscription services.
Vs. Securus Tech: Matches Securus’ call features but excels in cross-facility account linking.
Market Performance of ConnectNetwork by GTL:
Rated 4.1/5 on Google Play (500k+ downloads) and 4.3/5 on iOS. Users praise its convenience but note occasional app glitches during updates.
Version Updates
Recent updates include biometric login support and streamlined deposit confirmations (v4.3.0, July 2023).
Ideal for families prioritizing simplicity and security in inmate communication, ConnectNetwork by GTL balances flexibility with institutional compliance.
