The myCWT app is a comprehensive mobile platform designed for corporate travelers whose companies partner with CWT. It centralizes the entire business travel lifecycle, from initial booking to expense tracking. Users choose myCWT for its seamless integration with corporate travel policies, real-time itinerary management, and direct access to dedicated support, making it an indispensable tool for modern professionals on the go.
Centralized Booking for Flights, Hotels, and Cars
Within the myCWT application, users manage all their travel reservations in a single dashboard. The process begins by entering a trip’s details, with the system automatically filtering options to comply with company-specific travel policies and preferred vendors. Users select flights, reserve hotel rooms, and arrange car rentals, often with pre-populated loyalty program details. This consolidated approach within myCWT ensures policy compliance and streamlines the entire booking workflow from start to finish.
Direct Airline Check-In and Mobile Boarding Passes
The platform simplifies the airport experience by enabling direct check-in for over 250 airlines. After a flight is booked in myCWT, users receive a notification when check-in opens. They then confirm passenger details and seat preferences directly within the app. Upon completion, myCWT securely stores the mobile boarding pass, allowing travelers to bypass airport kiosks and proceed straight to security, with all essential documents easily accessible on their device.
Real-Time Travel Alerts and Itinerary Syncing
myCWT proactively monitors a user’s itinerary for changes, providing crucial real-time push notifications. These alerts cover flight delays, gate changes, weather disruptions, and security advisories. Furthermore, the app can automatically synchronize all trip details—including flight times, hotel addresses, and car rental confirmations—into the user’s personal calendar. This integration by myCWT ensures all travel information is updated across devices and accessible without constantly opening the app.
Secure Messaging with CWT Travel Counselors
When travel issues arise or complex bookings are needed, users can initiate a secure chat with a dedicated CWT travel counselor directly through the myCWT app. This is not a generic helpdesk but a personalized service line. Users describe their issue or request in the chat interface, and a counselor provides expert assistance, often re-booking flights or resolving hotel problems without the user needing to make a phone call.
Itinerary Sharing and Travel Arranger Tools
For both individual travelers and administrative assistants acting as travel arrangers, myCWT offers robust sharing functions. A user can generate a view-only link of their detailed itinerary and send it to colleagues, managers, or family members. For arrangers managing others' travel, the myCWT platform provides a dashboard to view all booked trips, receive the same real-time alerts as the traveler, and anticipate scheduling conflicts on their behalf.
Integrated Loyalty and Profile Management
The app removes the hassle of repeatedly entering personal information. myCWT stores a user’s travel profile, including passport details, known traveler numbers, and frequent flyer or hotel loyalty memberships. When a new booking is made, myCWT automatically populates the relevant fields with this stored data, ensuring accuracy and accelerating the reservation process while helping users effortlessly accumulate reward points.
Key Features
Manages corporate bookings for flights, hotels, and rental cars in one place.
Provides direct mobile check-in for over 250 airlines.
Sends real-time alerts for flight changes and disruptions.
Enables secure in-app messaging with dedicated travel counselors.
Syncs itinerary details directly into your personal calendar.
Automatically applies saved loyalty program details to new bookings.
