mySF. For everything Smartfren is the official app designed to streamline how Smartfren users manage mobile services, access rewards, and stay connected. This one-stop platform lets you check balances, purchase data packages, activate eSIMs, and handle multiple Smartfren numbers within a single account. Users benefit from tailored data recommendations, exclusive promotions like the Smartfren WOW Treasure Hunt, and instant access to rewards through SmartPoin. With secure payment integrations (DANA, OVO, GoPay, and more), auto-renewal options, and 24/7 live chat support via Smarty, mySF. For everything Smartfren prioritizes convenience and efficiency for Smartfren subscribers.
Seamless Account Management for Multiple Numbers
mySF. For everything Smartfren allows users to link and manage multiple Smartfren numbers under one profile. After logging in via Smartfren number, email, or biometrics, navigate to the “My Numbers” tab to add or switch between lines. This feature simplifies tracking data usage, topping up, or renewing plans for family or business accounts. Progression is automatic: each number’s usage stats update in real time, enabling quick comparisons and informed decisions.
Personalized Data Package Recommendations
The app analyzes usage patterns to suggest tailored data plans. Under the “Buy Data” section, users view curated options—from daily social media packs to monthly high-speed bundles. Select a plan, confirm via secure payment (balance, e-wallet, or bank transfer), and the quota activates instantly. This dynamic recommendation engine adapts to seasonal needs, ensuring cost-effective connectivity without manual research.
SmartPoin Rewards and Treasure Hunt Challenges
Every transaction in mySF. For everything Smartfren earns SmartPoin, redeemable for data discounts, vouchers, or device upgrades. Participate in challenges like the Smartfren WOW Treasure Hunt by completing tasks (e.g., referrals, daily logins, or purchases). Accumulated points appear in “My Rewards,” where users redeem tiers of perks. This gamified system incentivizes regular app engagement while enhancing savings.
Digital eSIM Activation and Management
As Indonesia’s first eSIM-enabled app, mySF. For everything Smartfren lets compatible device users activate Digital SIMs without physical cards. Under “eSIM Management,” scan the provided QR code or follow step-by-step setup prompts. Users purchase eSIM-exclusive data bundles, monitor quotas, and switch profiles effortlessly. This eco-friendly feature eliminates SIM swaps, ideal for travelers or multi-device owners.
Secure Multi-Payment Integration
mySF. For everything Smartfren supports 12+ payment methods, including Simobi+, DANA, and credit cards. During checkout, select a provider, authenticate via linked apps or OTP, and complete transactions in seconds. All payments are encrypted, with confirmations sent via SMS and in-app alerts. Users can also pre-link e-wallets for faster repeat purchases.
24/7 Live Chat Support via Smarty
Access instant assistance by tapping the Smarty chatbot icon in the app. Describe issues (e.g., activation errors or billing) using keywords, and Smarty provides troubleshooting steps or escalates to human agents. Resolved queries are logged for future reference, ensuring continuity in service.
Auto-Renewal for Hassle-Free Connectivity
Enable auto-renewal in “Plan Settings” to avoid service disruptions. Choose a renewal date, preferred payment method, and backup fund source. The app sends reminders before deductions, and failed payments trigger retries or alternate options. This ensures uninterrupted access to essential plans.
Key Features
- Manage multiple Smartfren numbers in one account.
- Personalized data package recommendations.
- Secure payments via 12+ methods, including e-wallets and banks.
- Earn and redeem SmartPoin through challenges and promotions.
- Instant eSIM activation and exclusive data bundles.
- 24/7 Smarty chatbot support for real-time assistance.
- Auto-renewal with customizable payment backups.
