Securus Mobile is a specialized communication platform designed to connect families, friends, and legal professionals with incarcerated individuals. Focused on bridging gaps caused by physical separation, the app streamlines video visits, messaging, and prepaid calling services to maintain meaningful relationships securely and efficiently.
Features of Securus Mobile:
- Video Connect®: Schedule and conduct remote video sessions with incarcerated contacts, sync sessions to your calendar, and test connection quality beforehand.
- AdvanceCall Management: Fund prepaid accounts to receive calls, block/unblock numbers, and set up AutoPay for seamless transactions.
- eMessaging™ & eCards: Exchange messages, attach photos, or send digital greeting cards using purchased "stamps."
- Securus Text Connect: Engage in real-time text conversations, purchase facility-specific message bundles, and enable auto-replenishment (Recharge) for uninterrupted communication.
- Account Tools: Reset passwords, track transaction history, and manage payment methods securely.
Tips for Using Securus Mobile:
- Use headphones during Video Connect sessions to minimize background noise.
- Confirm facility-specific service availability (e.g., VideoGram or Snap n’ Send) before planning communication.
- Enable low-balance alerts for messaging credits to avoid service interruptions.
- Pre-schedule video visits during non-peak hours for smoother connectivity.
Why Use Securus Mobile?
Securus Mobile simplifies maintaining connections with incarcerated loved ones by consolidating multiple services into one intuitive platform. Unlike generic communication apps, it adheres to correctional facility regulations, ensuring compliance while offering features tailored for sensitive environments. Its prepaid systems and scheduling tools empower users to manage costs and time effectively.
Conclusion:
Securus Mobile transforms the challenges of incarceration into opportunities for connection. By prioritizing accessibility, security, and user-friendly design, it empowers families to preserve bonds through video calls, messages, and more. Whether sharing a photo or scheduling a visit, the app fosters hope and continuity in challenging circumstances.
