SMS Valet by TEZ redefines valet management by replacing outdated paper tickets with a seamless, SMS-driven platform. Designed for valet operators, this Android app digitizes customer check-ins, sends instant vehicle retrieval instructions via text, and tracks parking details in real time. SMS Valet by TEZ eliminates physical tickets, reduces errors, and empowers operators to oversee multiple locations through a centralized dashboard. For businesses seeking faster service, transparent communication, and 24/7 operational analytics, SMS Valet by TEZ delivers a professional, scalable solution tailored to modern valet demands.
Digital Check-In via SMS Notifications
SMS Valet by TEZ simplifies arrivals: operators input customer and vehicle details into the Android app during check-in. Instantly, patrons receive a welcome text confirming their parking spot and retrieval steps. This ticketless system removes physical handoffs, reducing wait times and misplaced tickets. Operators can later reference the app to verify check-in timestamps or update vehicle notes.
Real-Time Vehicle Request Management
When customers text “RETRIEVE” to the number provided, SMS Valet by TEZ alerts operators instantly. Staff locate the vehicle, mark it as “en route” in the app, and notify the customer via SMS. The app tracks pending requests, prioritizes orders by time, and provides timestamps to ensure timely service.
Centralized Operations Dashboard
Operators using SMS Valet by TEZ monitor all activities through a unified dashboard. This interface displays live check-ins, active retrieval requests, and completed transactions. Managers can filter data by shift, location, or operator to identify bottlenecks or optimize staffing during peak hours.
Ticketless Valet Workflow Automation
SMS Valet by TEZ automates every step, from check-in to payment processing. Customers receive automated reminders about retrieval wait times or optional services (e.g., car washes). Operators bypass manual record-keeping, as the app logs vehicle positions, customer messages, and service history digitally.
Detailed Reporting and Analytics
The app generates downloadable reports on daily revenue, service speed, and customer volume. SMS Valet by TEZ compiles data into graphs to highlight trends, such as busy weekends or slow weekdays, aiding in staffing decisions and performance reviews. Reports are accessible online, even after shifts end.
Multi-Location Monitoring
For enterprises managing multiple venues, SMS Valet by TEZ aggregates data across locations. Supervisors toggle between sites within the app to compare performance metrics or allocate resources. Real-time updates ensure consistent service standards, whether overseeing one valet zone or a dozen.
Key Features
- Ticketless customer check-in via SMS confirmations
- Real-time vehicle retrieval request management
- Centralized dashboard for live operational oversight
- Automated workflow with digital service logs
- Customizable multi-location performance analytics
- 24/7 access to financial and operational reports
SMS Valet by TEZ positions itself as an indispensable tool for valet companies aiming to enhance efficiency, transparency, and customer satisfaction. By integrating real-time communication with robust analytics, SMS Valet by TEZ ensures operators stay ahead in an increasingly competitive industry.
