TigerConnect

TigerConnect is a secure clinical communication and collaboration platform designed specifically for healthcare environments. Its core purpose is to unify communications and streamline complex clinical workflows by delivering real-time, critical data directly to care teams. This platform addresses the urgent need for reliable, instant messaging that replaces outdated methods like pagers and overhead paging systems. The primary value of TigerConnect lies in its ability to connect physicians, nurses, and other staff securely, facilitating quicker decision-making and improved patient outcomes. As a HITRUST-certified solution, TigerConnect ensures all exchanges meet rigorous healthcare industry standards for data security and privacy.

Key Features of TigerConnect

  Secure Messaging: TigerConnect provides HIPAA-compliant text messaging, allowing healthcare professionals to discuss patient information without violating privacy regulations.

  Clinical System Integration: A standout feature of TigerConnect is its deep integration with essential hospital systems like Electronic Health Records (EHRs), nurse call systems, and patient monitors, surfacing relevant data within conversations.

  Role-Based Messaging: Users can send messages to individuals or entire groups based on their roles (e.g., "on-call cardiologist") rather than searching for a specific person, which is crucial during emergencies.

  Read Receipts & Priority Alerts: The app confirms when a message is delivered and read. Users can also send high-priority alerts that bypass a phone’s silent setting to ensure urgent messages are seen.

  Patient Context: Messages can include patient identifiers and context, pulling information from integrated systems to keep the entire care team aligned.

Why Choose TigerConnect?

Healthcare organizations choose TigerConnect for its proven reliability and focus on security. The platform directly tackles communication delays that can impact patient safety and operational efficiency. By providing a single, secure hub for team discussions, TigerConnect reduces reliance on fragmented communication tools. Its integrations are a significant advantage, embedding communication directly into existing clinical workflows rather than creating an additional, siloed app. The TigerConnect platform is engineered for the high-stakes, fast-paced nature of healthcare, making it a trusted tool for improving productivity and coordination across entire health systems.

How to Download TigerConnect

TigerConnect is available for free download on iOS and Android app stores. It is crucial to note that access requires an account provided by your healthcare organization. Individual users cannot sign up independently; the platform is deployed and managed at an organizational level. You must use your work email address to authenticate and gain access to your health system's specific TigerConnect network.

Overview of the Latest Version’s New Features

The developers of TigerConnect consistently update the app to enhance performance, security, and usability. Recent updates typically focus on refining the user interface for better clarity, optimizing application stability for consistent performance, and introducing minor workflow enhancements based on user feedback. For detailed, version-specific release notes, users should check the update history in their device’s app store.

Tips for Using TigerConnect

  Ensure your notification settings are configured correctly to receive priority alerts, especially if your phone is often on silent.

  Utilize the "Groups" feature for team-based projects or specific patient cases to keep all relevant parties in the loop efficiently.

  Familiarize yourself with how to attach patient context to messages to provide immediate clarity to recipients.

  For any technical issues, contact your organization's IT support or TigerConnect administrator, as they manage the backend system.

User Review

User feedback for TigerConnect generally highlights its reliability and vast improvement over previous communication methods. Healthcare professionals appreciate the speed and security it brings to daily coordination. The ability to integrate with EHRs is frequently cited as a major benefit. Some users note that the experience is highly dependent on their organization's specific configuration and rollout of the TigerConnect platform. A common piece of feedback is the desire for even more extensive and seamless integrations with other clinical software tools.