Zoho Cliq - Team Chat is a professional business communication platform designed to streamline workplace collaboration. This real-time messaging app helps teams coordinate more effectively, aiming to boost productivity and optimize resource management within organizations of all sizes.
What is Zoho Cliq - Team Chat?
Zoho Cliq - Team Chat is a comprehensive team collaboration application. Its primary purpose is to facilitate seamless communication for businesses through instant messaging, audio and video calls, and channel-based discussions. The platform is targeted at teams and organizations, from small businesses to large enterprises, that need a unified space for project coordination and daily interaction.
Why Should You Use Zoho Cliq - Team Chat?
Users choose this application for its integration capabilities and focus on structured communication. It consolidates various business tools into one interface, reducing the need to switch between different apps. Key advantages include its ability to connect with external clients, automate routine tasks, and maintain organized conversation threads, making it a central hub for team interaction.
Key Features of Zoho Cliq - Team Chat
Multi-format Communication: Supports text chat, audio calls, and video conferencing for both individual and group conversations.
Dedicated Channels: Allows users to create public or private channels to organize discussions around specific topics, projects, or teams.
Third-Party Integrations: Connects with a wide array of business apps like Google Drive, Zoho CRM, Jira, Salesforce, and GitHub.
Slash Commands: Lets users perform quick actions, such as setting reminders or creating tasks, directly from the chat window.
AI-Powered Scheduler (Zia): An intelligent assistant that can help manage events, create group chats for participants, and prompt users for meeting minutes.
Additional Features
Cross-Platform Availability: The app is accessible on mobile (Android, iOS) and desktop, ensuring continuity of communication regardless of the device used.
Advanced Automation: Users can create custom bots and schedulers to automate repetitive tasks and send timely notifications.
External Collaboration: Enables secure communication with people outside the organization, such as clients or vendors, within dedicated channels.
How to Download and Install Zoho Cliq - Team Chat
1. Open the Google Play Store on your Android device or the App Store on your iOS device.
2. In the search bar, type "Zoho Cliq - Team Chat".
3. Select the correct app from the search results.
4. Tap the "Install" or "Get" button to download and install the application automatically.
5. Once installed, open the app and sign in with your Zoho or business account credentials.
How to Use Zoho Cliq - Team Chat
After signing in, you will typically see your direct messages and channels. Start by joining existing channels or creating new ones for your team. Use the search function to find colleagues and start chats. Explore the integrations section to connect other tools you use, and utilize the command bar (often by typing '/') to discover quick actions like setting reminders.
Advantages and Disadvantages
Pros:
Excellent integration with the broader Zoho suite and other popular business tools.
The interface is generally clean and organized, reducing clutter.
Powerful automation features like bots and schedulers save significant time.
Reliable performance for video and audio calls.
Cons:
The extensive feature set can have a steeper learning curve for new users compared to simpler chat apps.
Some advanced features and integrations may require a paid subscription.
Is Zoho Cliq - Team Chat Safe to Use?
Yes, Zoho Cliq - Team Chat is safe to use. As a business-focused application, it employs standard security practices including data encryption. The app requests permissions necessary for its functionality, such as microphone access for voice calls, camera for video conferencing, and storage for sharing files. Users should always review permissions upon installation.
Compatible Apps or Tools
Zoho Cliq - Team Chat is designed to work seamlessly with other Zoho products like Zoho CRM, Mail, and Projects. It also integrates with numerous third-party services including Google Drive, Microsoft Teams, Mailchimp, Jira, GitHub, and Salesforce, creating a centralized workflow ecosystem.
FAQs
Q: Can I use Zoho Cliq to talk to people outside my company?
A: Yes, the platform allows you to securely invite and collaborate with clients, vendors, or other guests in dedicated channels.
Q: Is there a free version available?
A: Yes, Zoho Cliq offers a free plan with basic features, alongside paid plans that unlock more advanced functionality and support.
Q: Does it work on a desktop computer?
A: Absolutely. Zoho Cliq - Team Chat is available as a web app and has dedicated desktop applications for Windows and macOS.
Q: Can I set reminders for specific messages?
A: Yes, you can set custom reminders for yourself or others on any message within a chat to ensure follow-ups are completed on time.
Conclusion
Zoho Cliq - Team Chat is a robust and feature-rich solution for organizations seeking to enhance their internal and external communication. Its strength lies in deep integrations and automation, making it more than just a messaging tool. For teams already invested in the Zoho ecosystem or those needing advanced collaboration features, Zoho Cliq - Team Chat is certainly worth considering.
