Designed for on-the-go professionals, this mobile app combines lead management, AI-driven insights, and real-time collaboration tools. Its intuitive interface and offline capabilities make it ideal for field teams needing quick access to pipelines, contacts, and deals.
Features of Zoho CRM - Sales & Marketing
- AI-Powered Sales Predictions: Forecast opportunities and prioritize leads using machine learning.
- 360-Degree Customer View: Consolidate interaction history, preferences, and deal stages in one dashboard.
- Offline Mode: Update records, log calls, or check schedules without internet connectivity.
- Location-Based Tools: Identify nearby clients, map routes, and log site visits effortlessly.
- Automated Workflows: Trigger follow-ups, email alerts, or task assignments based on predefined rules.
Advantages of Zoho CRM - Sales & Marketing
Unified Platform: Integrates with Zoho Suite (Mail, Analytics) and third-party apps like Office 365.
Flexible Customization: Tailor fields, pipelines, and reports to match unique business processes.
Cost-Effective Scaling: Affordable plans with features suitable for startups to enterprises.
Real-Time Sync: Ensure seamless data consistency across mobile and desktop environments.
Disadvantages of Zoho CRM - Sales & Marketing
- Steep Learning Curve: Advanced features require time to master for non-technical users.
- Limited Offline Depth: Some analytics and AI tools remain restricted without connectivity.
- Occasional Lag: Heavy data loads may slow performance on older mobile devices.
Development Team
Zoho CRM is developed by Zoho Corporation, a global SaaS leader founded in 1996. Known for privacy-focused software, Zoho serves over 100 million users across 150+ countries. The team emphasizes user-centric design, regularly updating the app based on enterprise feedback and market trends.
Competitive Products
Salesforce Mobile: Robust analytics but costs significantly more for similar features.
HubSpot CRM: Simpler interface but lacks Zoho’s depth in customization and offline tools.
Pipedrive: Strong pipeline visualization but weaker in AI-driven automation.
Market Performance
Rated 4.5/5 on Google Play and Apple App Store, Zoho CRM boasts 10M+ downloads. Users praise its comprehensive features but note occasional complexity. Enterprises highlight its ROI in reducing manual tasks and boosting team alignment.
Version Information
August 2023 Update:
- Enhanced offline mode for editing complex records.
- Added voice-to-text notes for call logging.
- Improved map integration for location tracking.
For support, contact crm@zohomobile.com or explore tutorials via the app’s Help Portal.
